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Supervisor-Shop in Hayward, CA at Motor Coach Industries

Date Posted: 5/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Hayward, CA
  • Job Type:
    Management
  • Experience:
    At least 6 year(s)
  • Date Posted:
    5/16/2018

Job Description



The Shop Supervisor manages the daily service operations and customer service support of the service center. Key responsibilities include:

Supervising technicians to perform quality, timely and efficient work. Prioritizing schedules and assigning work.

Promoting and scheduling training and development of service technicians. Responsible for delivering technician operating performance results in line with established and posted goals.

Managing the failure analysis and warranty decision making process.
Determine customer payment method and prepare internal external customer quotations.

Maintaining operation of shop and service areas in a safe, clean and effective manner as established by company policy. Comply with all federal, state and local regulations to operation including but not limited to EPA, OSHA, DOT and worker’s compensation.

Facilitates maintenance of company-owned shop equipment, vehicles and property. Manage shop supplies, tooling expenditures and related inventories.

Minimum of 6 years experience in a similar role. Prefer a degree from college or technical school. Incumbents must have previous diesel experience and up to date certification coursework.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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